NCS page heading - Internet marketing company providing web design and promotion for your UK firm

NetNews our ONLINE NEWSLETTER (Latest issue)

Developments in web marketing, site design, and web services

The Online Newsletter from Net Commerce Solutions

Google’s end October changes (see Section 3) feel a bit unseasonal.They have shifted the ground away from paid directories to a significant degree, and have reduced the Page Rank of large numbers of web sites worldwide.  Possible actions needed are highlighted in Section 3,and apply only to Google, ie Yahoo and MSN are unaffected.

Nevertheless, web trading has continued to deliver strong sales growthin 2007.  I hope this has worked for your own business during 2007, and send our best wishes for Christmas, and for every success in 2008.

1. NET ISSUES

Important issues that could impact on your website approach

With web design, looking good isn’t enough

Over 50% of our new clients already have a web site. Many are quite happy with
thelook of their site, but are not happy with the site traffic volume, or the
sales they get from the web. On checking, we often find that the design
execution is actually hampering the site performance in the search engines.

All site development aspects,ie Design, Development (coding) and Optimisation,
need professional execution, to avoid disappointment. Typical weaknesses we see
regularly, include the following:


IT Department Development

   • Often, in larger businesses, the site coding is done by internal IT staff. 
      Although their IT skills may be strong, they are not always familiar with
      the HTML conventions used by search engines, eg header hierarchy, metatag
      formats
   •  Also optimisation is often weak, resulting in poor site visibility, and a
      low ranking for the site

“Design before Optimisation” ……… or …“a university friend of my son….”

   •  When starting up, small businesses often do the initial site development
       themselves or use a relative, or family friend
   •  However, although a neat looking site may be achieved, the greatest skill
       shortfall tends to be in the optimisation of the site, ie creating a site
       which is not “search engine spider-friendly”, or correctly optimised
   •  Since around 80% of traffic comes from search engines, the cost of this
       weakness can be expensive.

“Balance the treatment of text and graphics”

   •  Often the developer doing the initial site may have a good design
       background, but can often lack strong HTML coding or optimisation skills
   •  In these cases, often the visual impact is achieved at the expense of good
       text presentation and user friendliness, eg
       • Time -  and visitors – are lost by use of slow loading Flash animation
          landing pages
       • Poor text presentation - easy to read text, eg short punchy sentences,
          bullet points, should be used,  not large chunks of unbroken text
       • Lack of keyword focus – the text is often written with little regard
          to keyword focus – likely to reduce the visibility of the site to
          potential site users
       • Weak product claims  – identify what is unique, distinctive or special
         about your offer, and then highlight this clearly for site visitors.

Help your visitors – give them a map

A site map both helps your visitors, and has good optimisation benefits – often
in the situations outlined above, it is overlooked
   • the map will help your site visitors, and also helps search engine spiders
     to navigate and index your site
   • an example of a simple, effective site map can be seen here

Stay Fresh

Often the initial site is left untouched for quite a period. However it is
important to avoid out of date content – do all you can to keep your site
content alive and fresh

   • eg consider a News/Update section – or develop a Newsletter – if you put 
     each issue on the site, this is an easy source of fresh material

Importantly, Google rates sites which have regular content changes, more highly
than those that don’t change, so the updates will help your site ranking also.

2. NET HAPPENINGS

News, themes and trends from the Internet – home and abroad

Technology enablers still developing strongly…………….…………..……………

Text messaging  - volumes are still growing strongly. In Oct 2007 volumes
reached a record monthly total of 5.3 billion for Oct – up 25% on Oct 2006.
Thus volumes now exceed 1bn messages per week (text-it)

Internet usage  – 61% of UK households (ie 15m households) can now access the
web. The volume has increased by 1m since 2006, and is growing at c7% pa.
Within Europe, Netherlands has the highest internet household penetration (80%)
(statistics.gov)

Broadband adoption – 84% of UK households which have internet access, do so
via Broadband, ie 12.6m households (statistics.gov)

Mobile web use – 16.3m people accessed the web in this way during Oct 2007, ie
over 20% of mobile phone users use their mobile phone to access the web. (text.it)

Online Shopping Update - UK figures showing strong growth……………….….

• UK is expected to spend more online this Christmas than any other 
   European country, with c£14bn being spent. Germany, forecast to be the 
   second highest spending country, is expected to spend around £12bn. (nma.co.uk)


Internet Promotion – continued shift away from traditional media…………...

• UK online advertising spend grew at 41% last year – by contrast, 
   traditional advertising showed a small reduction (iabuk.net) 

• Email volumes increased by 52% year on year in 2007 (DMA.org) and now 
   exceed print-based direct marketing volumes
• Search Engine spend in Europe is forecast to reach nearly £6bn in 2012 
   – up from £2.5bn in 2007 
• UK Search Engine spend is predicted to grow at 28% pa over this period – 
   the UK leads Europe on search-related spend (Forrester/nma.org)
• We have extensive experience in Pay Per Click – the most prominent web 
   promotion option -  click here to learn more about how it works.

3. NET TIPS

Some hints you could consider

Google change – paid directories

On 27th October, many websites across the world discovered that their Google
Page Rank had reduced – by 2/3 in many instances. This followed changes by Google to reduce the recognition of links in paid directories – the changes applied
to Google only and do not impact other engines eg Yahoo, MSN.

The general interpretation has been that Google would prefer to see sites paying
them to achieve rankings via Pay Per Click rather than paying directory sites.

Key issues to be considered include:
   • high quality referral directories should still be used selectively
   • paid directory links for Yahoo, MSN are not affected
   • continue to find inbound links, which emanate from web pages which carry 
      fewer than say 50 links  - ideally 5/10
   • pay increased attention to relevance of the site from which the inbound 
      link originates, ie are they in the same sector/trade as your site?
   • consider scope for using article-based links, although this can be more
      time consuming
   • ensure the inbound link comes from a page indexed by Google.

NB: Net Commerce has tools which enable us to readily check each of these issues
– please contact us if you would like help on any aspect of link building.

4. NCS FOCUS

News and services from NCS that might help

e-mail not d-mail – the Direct Marketing Association highlight that in 2007,
email marketing overtook print direct marketing for the first time. NCS helps
many clients implement email marketing programmes – just contact us if you wish
to develop your own email programme, or click here to read more about this topic.

Video hosting  -  over the past couple of years there has been a strong shift to
putting video material on web sites, not just static visual images. We can provide
both the initial site structure, and guidance on video standards

We also provide a Content Management System which enables site owners to add new videos as they wish – just let us know if you wish to enhance your site content
in this way.



Dave Abernethy,
Managing Director,
Net Commerce Solutions Ltd

Tel:     (+44) (0) 870 246 7642

info@net-commerce-solutions.co.uk     Web site: www.net-commerce-solutions.co.uk

Registered in England and Wales. Company number 4052885: 6 Bramble Close, Harpenden, Herts, AL5 4AN